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Alan George & Associates, Inc.
Instructional Design / Technology Training / On-site Apple Support

526 Via Sorrento
Morgan Hill, CA 95037-5746

(408) 832-1992 direct
(408) 762-2526 fax

E-mail: info@alangeorge.com
URL: http://www.alangeorge.com/

Success Stories

Developed technical training and documentation for FileMaker Pro database systems and computer networks, including user training development and delivery, system administration manuals, user manuals, and quick reference guides, with Word, FrameMaker, Keynote, PowerPoint, and Acrobat.

Event Planning

  • Ellen Michaels Presents, Inc.: Event Planning Database training for registration staff, 1998
  • Ameritech: Senior Open Guest Tracking System Database training and user manual for event staff, 1996

Sales and Marketing

  • Gordon H. Chong & Partners Architect: Office Marketing Database training and user manual for marketing staff, manager, and database administrator, 1998
  • Motorola University: Marketing Database training, user manual, and Quick Reference Guides for sales and marketing staff, 1997
  • Apple Computer: Market Center Database Systems user manual for management and staff, and administrator manuals for management staff, 1997
  • Stevenson & Co.: Buyers and Sellers database user manual for professional company brokers, 1996
  • Temple Display: Macintosh training for management and office staff. 1996
  • Systema Corporation: ACT! training, and Internet e-mail training for management and sales, 1995 - 1997
  • Guy Tinklenberg Photography: Database user manual for administrative staff, 1995

Human Resources

  • Motorola University: Human Resources Database training, user manuals, and Quick Reference Guides for employee survey staff, international salary administration staff, employee training administrative staff, 1995 - 1997
  • Motorola University: Document Services A/UX UNIX server and AppleSearch administration training for professional staff, 1995

Administration

  • University of Chicago: Performance Tracking Database user manual for database administrator and department staff, 1997
  • University of Chicago Hospitals: Safety Office Database training and user manual for safety office staff / security staff / HR staff, and administrator manual for database administrator, 1997
  • Metropolitan Water Reclamation District of Greater Chicago: Database specification for tracking water reclamation projects for agency managers, 1994

Legal

  • Claris Corporation: Law Office Automation training for lawyers, 1997
  • Bostick, Bush-Joseph, & Horwich Law Office: Macintosh training for lawyers and office staff, 1997
  • Apple Computer: Law Office Automation Seminar for lawyers, 1996 - 1997
  • Motherway & Glenn: Law Office Document Retrieval System training for lawyers and paralegals, 1996
  • Schiff & Hulbert: Law Office Macintosh training for lawyers and office staff, 1996

Publishing

  • Illinois Federation of Teachers: Macintosh training for publishing staff, 1996 - 1997
  • Wells Lamont Graphics: Database training for graphic designers, 1996 - 1997

Training

  • Computer Training Consultants: Windows 98 training course for client students, 1998
  • MetaCreations: Poser 3 Windows and Macintosh on-line help system developed with RoboHelp, 1998
  • Oracle Corporation: Developed leader-led, self-paced, sales kits, and Internet-based training for Data Server Business Sales Training 1998
  • Apple Computer:
    • Developed Apple Sales Training Online courses with Dreamweaver and FileMaker Pro, 2002-03:
      Design and Print - Understanding Workflows, Design and Print Market Overview, PowerBook - QuickStart, iMac--QuickStart, Digital Photography for Consumers, Mac OS X Server "Panther"--Sales Introduction, AirPort Extreme--Technical Introduction, 17-inch PowerBook G4--Sales Introduction, Wireless Mobility, AirPort Extreme--Sales Introduction, AirPort Extreme--Product Overview, Xserve Service & Support Plans for Business/Enterprise, eMac for Consumers--Sales Overview, Mac OS X Volume License & Maintenance Plans for Business

    • Developed and delivered small business seminars, 1998 - 2001:
      Small Business Made Easy, Integrated Business Productivity, Accounting Solutions for Small Business, E-Commerce Solutions for Small Business, Intranet and Internet Solutions for Small Business, Apple Academy CDs and video conferences, Macworld Expo Conference Faculty

    • Developed Learn & Earn program modules and short courses, with ClarisWorks and FileMaker Pro, 1997-98:
      $55 Million Profit, 47 Million Profit, Apple Learning Interchange, Apple ColorSync Displays, Apple Developer Connection, Apple Studio Display, Apple Support, Apple Warranty, Apple-Education Donation, Apple-Microsoft Product Commitment, Apple-Microsoft Unify Java, Apple/CompUSA, Audio CDs FAQ, Cable Modems & ADSL, ColorSync 2.5, ColorSync Course, ColorSync Successes, CompUSA-Grand Opening, DDS-3, Desktop G3 Overview, Desktop Printing Trouble, DVD-ROM, FileMaker, Inc., FireWire, Power Macintosh G3 - Drivers, Power Macintosh G3 - Sound, Power Macintosh G3 - Video Mirroring, Power Macintosh G3 10.100 Base-T, Power Macintosh G3 128-Bit 2D/3D, Power Macintosh G3 Ethernet, Power Macintosh G3 Performance Crank, Power Macintosh G3 Tech Course, Power Macintosh G3 Ultra Wide SCSI, Power Macintosh G3 Ultra Wide SCSI v2, Power Macintosh G3 VRAM, ISO/MPEG-4/QuickTime, K-12 Apple Store, Mac Client-NT Server, Mac OS 8.1 Available, Mac OS Directions, Mac OS Tools, Macworld Expo Summary, Macintosh Runtime for Java 2.0, Newton FAQs, Newton Internet Enabler, Newton OS Discontinued, NT Client, PCI Bus, Power of 10, PowerBook Batteries, PowerBook G3-Support News, QuickTime & HyperCard, QuickTime 3.0 FAQ, QuickTime 3.0 Vendors, QuickTime 3.0 - Internet Music, QuickTime 3.0 Awards, QuickTime 3.0 Developer Release, QuickTime Streaming Codecs, Rhapsody Blue Box module, SoftRAID for G3 Servers, Summer Tour, Tech Info - Desktop Printing, Think Different - On the Road, Tech. Info Library, User Groups, WebObjects 3.5, WebObjects Consulting for Design & Publishing, Think Different

    • Developed Fundamental Apple Sales Training, leader-led class, self-paced training CD, and Internet-based training modules for resellers, with Persuasion and ClarisWorks, 1996-97:
      The Macintosh Advantage, Solutions and Markets, Multimedia, Products and Specifications, Competition, Macintosh Technologies, Case studies, Mac OS, Compatibility, Networking and Servers, Apple Internet Server Solution case, Sales Automation Proposal case, Where to go for more information, Selecting and Accessing Information case

    • Developed Quarterly Leader-led Training for resellers, with Persuasion, 1996:
      Solutions, Technologies and Products: Performa Introduction, Power Macintosh Introduction, Printer Introduction, ARA 2.1 Introduction, Live Objects (OpenDoc) Technology, Cyberdog Technology, QuickTime 2.5 Technology, Product Lines Update

    • Developed Server Reseller training demonstrations for resellers, with QuickTime, 1996:
      Now Contact / Up-to-Date meeting scheduling, Internet server configuration, Retrospect Remote

    • Developed and delivered Apple Law Office Solutions seminar in partnership with Paul Bernstein, Esq., 1995

    • Developed Quarterly Leader-led Training for resellers, with Persuasion, 1994:
      Selling Apple Technologies and Solutions

    • Developed Workgroup Server Administrator training, developed for and delivered to corporate customer server administrators in Chicago, Cincinnati, Minneapolis, and Milwaukee, 1994:
      AppleShare, AppleSearch, Apple Internet Router, Apple Remote Access, A/UX, PowerShare, Retrospect Remote, NetWare client, Information Harvesting from mainframes (VITAL), software distribution over the network

System Integration

Provided system integration services for the legal, sales and marketing, human resources, and publishing markets.

Legal
  • Motherway & Glenn: Developed portable document retrieval system with MarcoPolo, developed web site, and set up e-mail accounts, 1996 - 1997
  • Schiff & Hulbert: Developed law office docketing system with Now Contact/Up-to-Date, provided shared access to library computer with Timbuktu, installed and configured AOL e-mail accounts, 1996 - 1997
  • Bostick, Bush-Joseph & Horwich: Converted file sharing network to file server network, installed Apple Remote Access, 1996
Sales & Marketing
  • Ellen Michaels Presents Inc.: Managed multiple event planning database development projects, 1998
  • Gordon H Chong & Partners Architect: Managed database development project, 1997 - 1998
  • Systema Corporation: Developed ACT! calendaring system for sales reps; configured sales promotion management system; researched sales, marketing, and accounting systems; installed and configured StarNine MailLink Internet e-mail network access software 1995 - 1997
  • Motorola University Consulting and Training Services: Configured networked address book and calendar system with Now Contact/Up-to-Date, managed database development project, 1995 - 1997
  • Wells Lamont: Managed upgrade to 4th Dimension sales database, configured Apple Remote Access, QuickMail, Wall Data mainframe access, 1993 - 1996
Human Resources
  • Motorola University: Developed FileMaker Pro databases and managed database development projects for international salary planning, employee surveys, employee training records, and employee information, 1995 - 1997
Publishing
  • Motorola University: Managed job tracking database development projects, 1996 - 1997
  • Illinois Federation of Teachers: Installed and upgraded modems, Apple Remote Access, scanner, file sharing, 1995 - 1997
  • Wells Lamont Graphics: Developed job tracking database, upgraded graphics software, configured Apple Workgroup Servers and Power Macintosh desktop systems for graphic designers, 1994 - 1997

 

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